Lessons from the gig economy for transforming public services
- Written by Ursula Huws, Professor of Labour and Globalisation, University of Hertfordshire
Services like cleaning are increasingly outsourced via online platforms.Suzanne Tucker/ShutterstockEven before the arrival of the coronavirus pandemic, major upheavals were taking place in the UK labour market. Between 2016 and 2019, the number of people working for online platforms such as Deliveroo and TaskRabbit doubled from 4.7% of the adult...